FloridaSDC - Your Agency Visit

Asking For and Receiving
Community Help
FloridaSDC

bulletAre There Slow Days and Times When It Is Best To Visit?
bulletMake An Appointment and Arrive Fifteen Minutes Early.
bulletAsk What Records You Need to Bring, and Bring Them All.
bulletMost Agencies Require A Photo ID and Your Social Security Number.
bulletMost Agencies Require Proof of Income and Residence.
bulletSocial Security Often Requires Employment and Medical History.
bulletKeep All This Information On Lists And Bring A Copy With You.
bulletSpeak Up and Answer Questions Directly Staying On Point.
bulletTreat The Staff With Respect Even If They Are Tired And Rude.
bulletWhen You Disagree Keep Your Voice Level, And Do Not Call Names or Make Threats.
bulletIf Necessary Ask For A Supervisor Or The Grievance Process.
bulletWrite Down What The Worker Tells You.
bulletFollow Up Quickly On Whatever The Agency Asks You To Do.
bulletCheck Back If You Do Not Hear From The Agency When Promised.

How wonderful when we are able to help others!
How reassuring when we need help and it is there!
How sad when there is help but we do not ask!

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Email:  voice@flsdc.org

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